Know Your Customers’ “Jobs to Be Done”
Is innovation inherently a hit-or-miss endeavour? Not if you understand why customers make the choices they do. by Clayton M. Christensen
Clayton Christensen - Jobs To Be Done JTBD
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Know Your Customers’ “Jobs to Be Done”
Is innovation inherently a hit-or-miss endeavour? Not if you understand why customers make the choices they do. by Clayton M. Christensen